SunGard - C++ - Production/Technical Support Specialist

SunGard Looking for C++ - Support Specialist

Work Location- PUNE

Specialist â€" Application Support

Job Profile: Application Support , Customer Support , Technical Support

Job Profile

• The overall responsibility will be to troubleshoot system problems from tickets sent by the NY support team.
• This person will also need to answer support calls during our nigh shift (witch of course is your day time).
• At night the calls may not only be system related, but also regarding upload files and connectivity. Calls during off hours are very rare.

Shift â€" Regular

Role Description

• Act as a direct point of contact for customers reporting issues or who require support, attempt to immediately address any issues when they are reported,
• Enter tickets for issues which can not be immediately addressed or require research, research the issues and diagnose the root cause
• Debug source code and identify source of issues, make required code changes to correct those bugs, build system versions when hot fixes are required, front end code changes to address issues or to accommodate minor customization requests,
• Make system configuration changes, perform upgrades of all system modules, monitor big brother and system alarms and address or escalate issues when detected, perform standard system maintenance,
• Monitor daily jobs and ensure that they run successfully, escalate issues when they can not be resolved in a timely manner.

Technical Skills

• C++
• OOPs
• SQL Server DB


• Core Java
• Servlets
• JSPs
• Domain Knowledge of financial industry

Located in Pune and Bangalore, SunGard Technology Services is a wholly owned subsidiary of SunGard Data Systems Inc. Established in India in 1993 as Automated Securities Clearance and SCT Software Solutions, both were acquired by SunGard in 2000 and 2004 respectively to form the combined entity - SunGard Technology Services. For more details please visit

SunGard Technology Services
SunGard Technology Services provides specialized software product development, testing, implementation and support services, as well as specialized business process outsourcing. SunGard Technology Services supports SunGard’s products and customers worldwide across SunGard’s Software and Processing Business.

Why SunGard?

SunGard's Leadership position in financial systems
• Customers include the world’s 50 largest financial services companies
• $25 trillion in investment assets are accounted for and managed daily on our systems
• More than 5 million trades are processed daily by broker-dealers and other financial intermediaries on our systems

Please send your updated CV to

Shobhit Bhatia

The sender of this email is registered with as SunGard Technology Services India (, Meridian Plaza, Sr. No. 108/8/1+2/1, 1, Senapatibapat Road, S.B. Road, Pune, Maharashtra - 411 053) using services. The responsibility of checking the authenticity of offers/correspondence lies with you.

If you consider the content of this email inappropriate or spam, you may:
  1. Report abuse by forwarding this email to:
  2. You can also Block this Company from searching your resume in the database.

Please note that does NOT endorse any requests for money payments, or sharing of bank account details.

To be on the top of Employer's Resume Search Update Your Resume Now

Your CV has only 30 seconds to impress a Recruiter. Use Resume Services & see the difference!

Ads by Google
Jobs VacanciesVacancy

Partner Sites
Find your dream match on Jeevansathi.comGet career advice on
Buy/Sell/Rent Property on 99acres.comBuild your professional network on Brijj

Sponsored Links
Try visual studio 2008. It's Free

No comments: